Last Updated: March 2026
This Privacy Policy explains how personal information is collected, used, and protected when visitors access this website. Protecting user privacy and personal data is taken seriously, and reasonable steps are taken to ensure that information is handled responsibly.
This policy is designed in accordance with applicable data protection principles, including relevant privacy regulations in the United Arab Emirates.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Certain types of information may be collected when users interact with the website.
Personal Information
Information voluntarily provided by visitors through contact forms, email, or phone, which may include:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any other details submitted through inquiries
Technical Data
Some information may be collected automatically when visiting the website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Website usage data
Communication Data
Records of communication when users contact through:
- Email correspondence
- Contact forms
- Telephone inquiries
2. How Information Is Used
Collected information may be used for the following purposes:
- Responding to inquiries and service requests
- Providing information about façade access systems and related services
- Improving website functionality and user experience
- Analysing website traffic and usage patterns
- Maintaining website security
- Complying with legal obligations
Information will only be used for legitimate purposes related to the operation of the website and services.
3. Legal Basis for Processing
Personal information may be processed based on the following principles:
- Consent provided when submitting information through the website
- Legitimate interests in operating and improving services
- Compliance with applicable laws and regulations
4. Data Sharing
Personal information is not sold, rented, or traded to third parties.
Information may be shared with trusted service providers when necessary to operate the website or business operations, including:
- Website hosting services
- Technical support providers
- Website analytics services
Information may also be disclosed if required by law or regulatory authorities.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
When information is no longer required, it will be securely deleted or anonymised.
6. Your Rights
Depending on applicable data protection regulations, individuals may have the right to:
- Request access to personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Object to certain types of processing
Requests regarding personal data can be made using the contact information below.
7. Cookies and Tracking Technologies
The website may use cookies and similar technologies to improve functionality and user experience.
Cookies help:
- Understand how visitors interact with the website
- Analyse traffic and performance
- Improve usability and functionality
Users can manage or disable cookies through their browser settings.
8. Data Security
Appropriate technical and organisational measures are implemented to protect personal data from unauthorized access, loss, misuse, or disclosure.
While reasonable steps are taken to protect data, no method of internet transmission is completely secure.
9. Third-Party Links
The website may contain links to third-party websites. Responsibility is not assumed for the privacy practices of these external websites, and users are encouraged to review their privacy policies.
10. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or website practices.
The latest version will always be available on this page.
11. Contact Information
For questions regarding this Privacy Policy or requests related to personal data, contact:
Amber Gem Tower, Mezzanine Floor, Sheikh Khalifa Street, Ajman, United Arab Emirates.
Phone: (+47) 4061-234-56780
Email: mr@pinnaccex.com